.PT

🇵🇹 TLD characteristics

Back to top

👥 Contact requirements

Back to top

🛠️ Create

1
Create a contact with the registrant’s contact data. For a detailed description on how to create a contact, see the ➤ Create a new contact KB-article.
ℹ️ If you already have an existing registrant contact that you want to use for the create, you can skip this step and continue with step 2.
2
Add the required contact properties for .PT to the registrant contact. For a detailed description, see the ➤ Contact properties KB-article.
ℹ️ If the required contact properties are already added to the registrant contact, you can skip this step and continue with step 3.
3
Complete the general contact validation procedure for the registrant contact. General contact validation verifies the reachability of the email address assigned to the contact and is mandatory under DnsPt’s NIS2 implementation.
ℹ️ If the registrant contact has already successfully completed general contact validation, you can skip this step and continue with step 4.
4
Request the create through our portal. For a detailed description on requesting a create, see the ➤ Create domain(s) KB-article.
5
Complete the mandatory phone-number verification through our KYC provider. Our support department requests this manually through email. The phone number assigned to the registrant contact must be successfully verified before the create can complete.
⚠️If the VAT/TIN number is already known to DnsPt and is attached to an existing registry contact, the verification cannot be completed through Realtime Register.

•Complete the verification through the registrar currently managing the registry contact to which the VAT/TIN number is attached.
Identifying the registrar managing the registry contact can be difficult, and Realtime Register cannot assist with this lookup.

•Complete the verification directly through the DnsPt reserved-area portal using the contact ID provided by Realtime Register.
For instructions, see 👤✅ Complete NIS2 verification through the DnsPt portal.
6
Once the required validations have been completed successfully, contact support to have the create complete with domain status OK.
7
After completion, the registry may start an additional registrant verification procedure if the registrant data cannot be verified during registry spot checks.
ℹ️ For more information, go to ✅ Registrant verification.

Back to top

🔁 Transfer in

1
Create a contact with the registrant’s contact data. For a detailed description on how to create a contact, see the ➤ Create a new contact KB article.
ℹ️If you already have an existing registrant contact that you want to use for the transfer, you can skip this step and continue with step 2.
2
Add the required contact properties for .PT to the registrant contact. For a detailed description, see the ➤ Contact properties KB article.
ℹ️If the required contact properties are already added to the registrant contact, you can skip this step and continue with step 3.
3
Request the transfer through our portal. For a detailed description on requesting a transfer, see the ➤ Transfer domain(s) KB article.
4
Complete the mandatory general contact validation for the registrant contact. This verifies the reachability of the email address assigned to the contact, as required by DnsPt under NIS2.
ℹ️If the registrant contact has already successfully completed general contact validation, you can skip this step and continue with step 5.
5
Complete the mandatory phone-number verification through our KYC provider. Our support department requests this verification manually through email. The phone number assigned to the registrant contact must be successfully verified before the transfer can continue.
⚠️If the VAT/TIN number is already known to DnsPt and is attached to an existing registry contact, the verification cannot be completed through Realtime Register.

•Complete the verification through the registrar currently managing the registry contact to which the VAT/TIN number is attached.
Identifying the registrar managing the registry contact can be difficult, and Realtime Register cannot assist with this lookup.

•Complete the verification directly through the DnsPt reserved-area portal using the contact ID provided by Realtime Register.
For instructions, see 👤✅ Complete NIS2 verification through the DnsPt portal.
6
The transfer outcome depends on whether a registrant change is included:
  • Transfer without a registrant change
    ✅ The transfer completes instantly. No approval is required.
  • Transfer with a registrant change
    ⚠️ Approval requests are sent to both the old and new registrant. When both registrants approve, the registrant change and transfer complete instantly.

    The new registrant must also accept the DnsPt personal-data processing and responsibility agreements. A DnsPt reserved-area account user may first need to be created before these agreements can be accepted.

    ℹ️For instructions, continue with step 6 of the Registrant change section.

    If the registrant change is not approved and completed, the transfer completes after 9 days using an automatically generated registry contact based on the current registrant data.
7
Once all applicable requirements above have been met, the transfer is completed.
🔓 No transfer lock is applied after transfer completion.
The transfer does not change the domain expiry date.
8
After completion, the registry may start a registrant verification procedure if the registrant data cannot be verified by the registry during spot checks.
ℹ️For more information, go to ✅ Registrant verification.

Back to top

♻️ Renew

1
To request a renewal, See the ➤ Renew domains KB-article.

Back to top

🕒 Restore

⚠️ Important: The restore does not include domain renewal. If a restore is requested before the domain’s original expiry date (before it entered redemption), a separate renewal request may be required to renew the domain.

1
To request a restore, See the ➤ Restore domain KB-article.

Back to top

🧾 Registrant change

1
Create a contact with the new registrant's contact data. For a detailed description on how to create a contact, see the ➤ Create a new contact KB article.
ℹ️If you already have an existing contact that you want to use as the new registrant, you can skip this step and continue with step 2.
2
Add the required contact properties for .PT to the registrant contact. For a detailed description, see the ➤ Contact properties KB article.
ℹ️If the required contact properties are already added to the registrant contact, you can skip this step and continue with step 3.
3
Request a domain update to the new registrant contact. For a detailed description on how to start the domain update process, see the ➤ Update domain(s) KB article.
4
Complete the mandatory general contact validation for the new registrant contact. This verifies the reachability of the email address assigned to the contact, as required by DnsPt under NIS2.
ℹ️If the new registrant contact has already successfully completed general contact validation, you can skip this step and continue with step 5.
5
Complete the mandatory phone-number verification through our KYC provider. Our support department requests this verification manually through email. The phone number assigned to the new registrant contact must be successfully verified before the registrant change can continue.
⚠️If the VAT/TIN number is already known to DnsPt and is attached to an existing registry contact, the verification cannot be completed through Realtime Register.

•Complete the verification through the registrar currently managing the registry contact to which the VAT/TIN number is attached.
Identifying the registrar managing the registry contact can be difficult, and Realtime Register cannot assist with this lookup.

•Complete the verification directly through the DnsPt reserved-area portal using the contact ID provided by Realtime Register.
For instructions, see 👤✅ Complete NIS2 verification through the DnsPt portal.
6
Once the required contact validation and phone-number verification have been completed, approval emails are sent to both the old and new registrant. The new registrant must also accept the DnsPt personal-data processing and responsibility agreements.
⚠️An account user for the DnsPt reserved area must exist for the new registrant before the agreements can be accepted. A separate email is sent to the new registrant with a link to create this account.

ℹ️For more information on creating a DnsPt account user, see 👤 Create a DnsPt reserved-area account user.

7
Have both the old and new registrant approve the registrant change. Have the new registrant accept the responsibility statement and data-processing agreement.

8
Once both registrants have approved and the new registrant has accepted the required agreements, the registrant change is completed instantly. Both registrants are notified through email upon completion.
🔓 No transfer lock is applied after completion.
9
After completion, the registry may start a registrant verification procedure if the registrant data cannot be verified during registry spot checks.
ℹ️For more information, see ✅ Registrant verification.

Back to top

🚮 Delete

1
To request a delete, follow the instructions in the ➤ Delete domain KB-article.

Back to top

📤 Transfer out

1

Make sure no server or client transfer prohibited status is active for the domain to be transferred.

2

To start the outgoing transfer, contact the gaining registrar for information on their incoming transfer procedure.

Back to top

⚙️ Contact properties

To add the required contact properties for .PT (DnsPt) to a contact, go to the Contact properties KB article and follow the instructions up to step 2. Once you have selected the .PT (DnsPt) contact-properties option, the field below is displayed.

1
VAT number (mandatory): Enter the registrant's VAT number for Portuguese entities. For registrants without a Portuguese VAT number, enter another unique identification number, such as a national identification number, company registration number, passport number, or another government-issued identifier accepted by DnsPt.

For a detailed description of the supported VAT/identification number formats, see the table below.

Back to top

✅ Registrant verification

1
The registry may request evidence to verify the registrant’s taxpayer-identification number and address.
2
Provide the requested TIN proof and address proof within 10 days.
3
If acceptable TIN proof is not provided within 10 days, the registry deletes the affected domain name.
4
Our support department informs through email about registrant verification to resellers, the registry informs to registrants directly through email.
ℹ️For information on which documents are valid for verification, go to the Document requirements section below.

Back to top

📄 Document requirements

1
TIN proof: documentary evidence confirming the registrant’s taxpayer-identification number.
2
Address proof: documentary evidence confirming the registrant’s address.

Back to top

👤✅ Complete NIS2 verification through the DnsPt portal

If your VAT/TIN number is already known to the registry, the NIS2 verification cannot be completed through Realtime Register. Follow the steps below to complete the verification directly through the DnsPt portal.

1
Log in to the DnsPt reserved-area portal at https://registo.pt.pt/Login.aspx using the contact handle provided by Realtime Register support (for example: NMCE-572459-ADNS).
ℹ️ If the registrant never logged in at https://registo.pt.pt/Login.aspx before, have them create an account user to login with first. Instructions can be found here. 
2
Open the My Entity menu.
3
Locate the contact that requires verification and click the here link in the NIS2 Verification column.
4
Click Request confirmation code.
5
Retrieve the confirmation code from the email sent by DnsPt.
6
Enter the confirmation code, then click Save.
7
Once the verification has been completed successfully, the status changes to Verified until. Repeat the same process for the phone number. After both the email address and phone number have been verified successfully, contact Realtime Register support and request completion of the create, transfer or registrant change that is waiting for NIS2 verification.
8
If the verification fails, have the owner of the VAT/TIN number contact DnsPt directly at request@pt.pt for assistance with completing the procedure through the portal. If DnsPt does not respond within a reasonable timeframe, contact Realtime Register support and provide the relevant DnsPt ticket number so that we can escalate the request through our registry contact.

Back to top

🔩 Create a DnsPt reserved-area account user

⚠️ Critical: All contact information entered while creating the DnsPt account user must exactly match the contact information stored in the corresponding Realtime Register contact handle, including the name, email address, phone number, VAT/TIN number and country.

ℹ️ If you or the contact owner cannot determine the exact contact information currently associated with the VAT/TIN number, contact DnsPt at request@pt.pt and request the current contact information required to create an account user for the DnsPt reserved-area portal.

⚠️ Important: When a registrant change was requested and approval needs to be provided for the registrant change through the DNSPT login portal, the corresponding email addresses will have received an email from the registry containing a link to create an account. Once that link is clicked, use the below instructions from step #2

1
Go to https://registo.pt.pt/Login.aspx and click 'Create User'
2
Enter all required contact information associated with the VAT/TIN number for which the account user is being created, then click Submit.
3
If the message 'Incorrect data, please contact the support team' shows after clicking submit, have the registrant contact request@pt.pt through email, provide their contact ID (example: NMCE-572459-ADNS) and request support for account creation to complete NIS2 verification. If this message does not show up, continue to step #4.
4
After submitting the registration form, DnsPt confirms that the contact information has been saved. Click Next to return to the login page.
ℹ️ The account user must first be confirmed by email before logging in.
5
Open the confirmation email sent by DnsPt and click the confirmation link to activate the account user.
6
After the registration has been confirmed successfully, click Next to return to the DnsPt login page.
7
Log in to the DnsPt reserved-area portal using the newly created account user.

Back to top

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.