Renew domain
Login to the portal and go to Domains > Domains
To renew domains in your Realtime Register account manually, follow the instruction below.
- 1
- Lookup the domain you need to request a renewal for
- 2
- Click the renew button on the domain detail page
- 3
- Select the Renew period and click renew
- 4
- A success message is displayed. You've now successfully requested the renewal of a single domain through our portal.
⚠️
Important:
If a renewal does not complete instantly, a different message will be displayed as shown in the image below.
- 5
- Check the pending renewals in the Domain Manager. Go to the Domains dashboard and click the pending renewals tile. The overview shows all pending renewals in your account
- 6
- You'll notice that all domains in this overview hold the pending renew status. The pending renew status indicates the renewal has been requested with the managing registry and is waiting for confirmation from the registry to complete.
⚠️
Important:
There's no option to speed up the renewal process. If the pending renew status is active, a renewal is being handled by the managing registry. There is nothing we, you (the reseller) or the registrant can do to speed this up. If this status is active; be patient and wait for the managing registry to successfully poll back the renewal. Once received, the renew poller will automatically update the status to OK and the new expirydate will be shown.