There are multiple options in our portal to update domains in terms of contacts, autorenew setting, privacy protect setting and so on. In this article we'll go over options to either update a single domain with an update through the Domain detail page or to update a list of domains using the bulk job option.
| Update a single domain
|| Bulk update multiple domains
Update a single domain
- Lookup the domain you need to process an update for and open the domain detail page by clicking on the domain
- Click the update button to go to the domain update page
- On the update page, multiple parameters can be adjusted in order to update the domain to another registrant contact or change nameservers for example. We'll go over the different options one by one. Remember, when you leave a field as is, no changes will be made to that field when you confirm the update.
| Contact updates
|| Privacy protect setting
|| Autorenew setting & cycle
|| Nameserver settings
|| DNSSEC settings
|| Confirm domain update
- To update the contacts for a domain to another contact handle, submit the new contact handle that is to be designated to the domain as Registrant, Admin, Billing or Tech contact in the appropriate field
Some registries require registrant approval in case the update to a new registrant contact forces a registrant change. When this is the case, after requesting the update the update process will be suspended until approval for the registrant has been approved by the old and new registrant. For more information on completing pending domain updates, go to the Check pending domain updates knowledge base article.
Designated agent option
In case active for your user and supported by the TLD you're updating, updating the registrant contact for a domain can prompt the Designated agent option.
The designated agent option allows you to approve the update for the registrant and has multiple options. For detailed information on the options the designated agent option offers and how to use it, go to the What is a designated agent knowledge base section.
Privacy protect setting
- To update the privacy protect setting, click the yes or no slider. Yes means privacy protect is turned on, no means privacy protect is turned off
Privacy protect setting on
No registrant data is exposed to both the public and the registry.
Privacy protect setting off
Most registrant data is redacted in the public whois. Data is still sent to the registry.
- To update the authcode of a domain, click the dropdown and select the desired update method. Not all TLD's support updating the authcode, but in case a TLD does support this functionality (gTLD's for example) you have the option to generate an authcode or set a custom authcode
Generate new autcode
Generates an authcode automatically and is the from a security point of view the best option to use.
Allows you to generate a self formatted authcode, keep in mind that using one single authcode for multiple domains is a potential risk for domain theft.
- To update the status of a domain, you can add a status by clicking the dropdown and select the status you wish to add. To remove an active status, delete the active status by clicking the X on the status tile you wish to delete
As a reseller, you're only allowed to add or remove CLIENT_statuses. For in depth explanation on the various domain statuses that can be activated on domains, go to the Domain status information knowledge base article.
Autorenew setting & cycle
- To update the autorenew setting, simply select the slider to the setting you need. On means autorenew is switched on, off means autorenew is switched off. TO change the autorenewcycle, you can click the dropdown to select a period for the autorenewal
The autorenew cycle setting is only effective when the box "Automatic domain renewal" is ON. The drop down to select the auto renew cycle shows the available autorenew periods supported the registry for the domain you're updating. For more information on the supported autorenew periods per TLD, go to the TLD metadata knowledge base section and open the periods tab knowledge article.
- To update namservers, there are three options available. One being the use of external nameservers, the second is connecting a DNS-zone to the domain and use the Realtime Register Basic or Premium nameservers and the third to set no nameservers at all. To update the nameserver settings, simply select the desired option and submit the Nameservers, DNS-zone or No nameservers option
Submit the Nameservers you wish to set for a domain, this will update the domain to the nameservers submitted in the Nameserver fields. To add more nameservers then there are fields available, click the + Add nameserver option
DNS zone option
Select the DNS-zone option and and submit the option you wish to use.
For a Basic DNS-zone, a zone can be created based on an existing DNS-template. For instructions on how to new create a DNS-template to use in the update, go to he Create a DNS-template knowledge base article.
For A Premium DNS-zone, a new zone can be created based on an existing DNS-template (for instructions on how to create a DNS-template to use in the update, go Create a DNS-template knowledge base article), or a new zone can be created based on the records on a hidden master NS IP-address that tells the zone new which records need to be active in the newly created Premium DNS-zone.
In case you wish to update the domain to an already existing Premium DNS-zone, the domain update will recognizes that the zone for your domain is already active and will be automatically loaded into the domain update.
No nameservers option
Selecting the no nameservers option will remove nameservers from the domain and effectively means no nameservers are set for the domain at all. Once an update to No nameservers is completed, the status inactive will be applied on the domain as it has no active nameservers. Keep in mind that some registries do not allow no nameserver delegation for domains. For more information on the TLD's that have a minimum nameserver requirement, go to our TLD metadata.
- To update DNSSEC settings, there are multiple options depending on which nameservers you use; Your own/external nameservers, our free to use nameservers or nameservers available in our Premium DNS-services.
Your own external nameserver option
When using your own/external nameservers, click add keydata to add DNSSEC keydata. Submit the Flag, Algorithm and Public key. To remove DNSSEC keydata, click on the X behind the Keydata you wish to delete with the domain update.
DNS zone option
When using Realtime Register's Premium DNS services, DNSSEC is activated on domain level.
For domains registered with Realtime register and that have a Premium DNS-zone assigned (managed zone), DNSSEC can be enabled with the click of a mouse. For information on how to enable DNSSEC for domains registered with Realtime Register using a managed Premium DNS-zone, go to the enable DNSSEC for managed Premium DNS-zones knowledge base article.
For information on how to enable DNSSEC for an unmanaged Premium DNS-zone in your Realtime Register account, go to the enable DNSSEC for unmanaged Premium DNS-zones knowledge base article
Confirm domain update
- To confirm the domain update, click confirm at the bottom of the page
- An overview of what's to be updated will be given on the domain update overview page. Click complete update to complete the update
- In case the update completes instantly, a message indicating the domain has been successfully updated will be displayed.
In case a domain update requires additional actions from the registrant to complete, a message will be displayed upon completing the update that the update was successfully requested. A blue bar will appear on the domain detail page indicating an update process for the domain is pending. By clicking view process, you can view the update process, by clicking Resend you will resend the FOA emails to the registrant to approve the update, by clicking cancel, you will cancel the pending update.
For more information on completing pending domain updates, go to the Check, cancel or resend pending domain updates knowledge base article.
- You've now successfully updated a domain using our portal.
Bulk update domains
- For more information on bulk updating multiple domains using our powerful bulk-tool. Go to the Bulk update domains knowledge base article