Create/Transfer domain(s)

To create/transfer domains in your Realtime Register account, follow the instruction below.

1: Check for the domains you need to create/transfer using our ADAC or list availability check. For detailed instructions on and where to find the domain check and how to use it, go to the Check knowledge base article

2: Once you've added the domain(s) to your cart and clicked continue, you'll be directed to the page below. In the example below we've added a domain to transfer in and to create to the cart as well as the .shop promotion domains that are available for this order. Our order procedure offers the option to request a create and transfer in one go for the same registrant and add a .shop promo domain in case it's available

3: There are two options to submit contact/nameserver information into the fields to complete the order. One is to use a registration profile to submit default contact/nameserver information you wish to use for creates/transfers, the other is submitting the information one by one in case you do not have a registration profile setup. We'll go over both scenarios below as well as over the instructions to complete pending creates and transfers

Complete order with a registration profile	Complete order without a registration profile

Complete order with a registration profile

Registration profiles are pre-defined templates that can be used to submit Admin, Tech, Billing contacts, Nameserver settings, DNSSEC settings and Additional transfer information for domain creates/transfers. It's necessary to create a registration profile before you can use one on the order page. In case you've not setup a registration profile yet, go to the Create registration profiles for domain creates/transfers knowledge base article to create one.

Important

It's advised not to use a registration profile with a default Registrant contact. The registrant contact should always contain the contact information belonging to your customer(s). By doing so, your customer(s) are listed as registrant on file. We advise against using your own contact details in a default Registrant contact when registering domains for your customers.

1: Select the registration profile from the dropdown-menu you wish to use in order to pre-fill the information in the registration profile on the order page

2: All of the information in the registration profile is now filled into the order page

3: The registration profile has no influence on the Privacy protect setting, keeping existing nameservers for transfers, keeping excisting DNSSEC-records or whether to act as designated agent. Make sure you select your preference on these options. A detailed description on these options can be found below

Important

Privacy protect setting

Determines if Privacy Protect (PP) is set for the to be created/transferred domains, yes requests the order with PP, no requests the order without PP.

For transfers keep existing nameservers

Turning this setting on transfers domains into your Realtime Regsiter account with preservation of the nameservers that are setup for the domain with the losing registrar

For transfers keep existing DNSSEC records

Turning on this setting on transfers domains into your Realtime Register account with the preservation of DNSSEC-records that are setup for the domain with the losing registrar. Take note that this setting is only used when the Nameservers are kept as well. Not keeping the Nameservers and keeping the DNSSEC records can cause issues with front end functionality of the domain that is transferred in.

Designated agent

The designated agent setting determines whether to act or not act as a designated agent. Acting as designated agent allows you to provide approval for the registrant for any material changes that might occur during the transfer a domain into your Realtime Register account. Do take note that special conditions apply to whether you're allowed to act as a designated agent and some registries like .BE for example do not support the designated agent option at all. For more information on the Designated agent option, go to the Designated Agent knowledge base section.

4: Now that all the information is provided to request the create(s)/transfer(s), click Confirm

5: Submit the authcode(s) for domains that are transferred and click the reload button

6: The summary will detail the total costs of the creates/transfers that will be requested in your order, click Complete order to complete the order

7: An overview alongside with the results of your order will be displayed. In case any of the .shop promo domains failed for creation, a message will be displayed to contact support

8: You've now requested a create/transfer for your domain(s) successfully using the Domain manager and a registration profile. Remember that you can always check pending domain creates/transfers by clicking on the corresponding domain in the order overview. For information on how to check pending creates/transfers through the Domain Dashboard, go to the Check pending creates knowledge base article or the Check pending transfers knowledge base article

Complete order without using a registration profile

You can complete create/transfer requests on the go by submitting the contact handles and additional information required for a create or transfer to complete on the order overview page. To do so, follow the instruction below.

1: Submit the registrant, admin, billing and tech contact handles in corresponding fields, in case the registrant, admin, billing and tech contact handles are to be set as the same contact, submit the registrant contact and click the Copy registrant to contact handles button to auto fill the registrant contact in the admin, billing and tech contact fields as well

2: Set the privacy protect setting and submit the nameservers to use for the transfers/creates. Clicking 'DNS zone or no nameservers option allows you to either set a DNS-zone or set no nameservers for the domains in this order

Important

For transfers keep existing nameservers

Optionally, for the transfers in your order, you can select the For transfers keep existing nameservers option to transfer in the domain(s) in your order with the nameservers that are currently active with the losing registrar.

Privacy protect setting

Determines if Privacy Protect (PP) is set for the to be created/transferred domains, yes requests the order with PP, no requests the order without PP.

Basic DNS-zone

When you opt for the Basic DNS-zone during a domain transfer/create, You need a pre configured DNS-template to use for the transfer/create or an already active Basic DNS-zone for the domain you're transferring/creating. When a Basic DNS-zone alrady exists, it will be automatically connected to the domain(s) your creating/transferring.

Premium DNS-zone

When you opt for the Premium DNS-zone during a domain transfer/create, You need a pre configured DNS-template to use for the transfer/create or an already active Basic DNS-zone for the domain you're transferring/creating. When a Premium DNS-zone alrady exists, it will be automatically connected to the domain(s) your creating/transferring.

3: Add DNSSEC keydata in case this needs to be added for the domains that are created/transferred in with your order. In case you do not wish to add/keep DNSSEC keydata, skip this step

Important

For transfers keep existing DNSSEC records

Optionally, for the transfers in your order, you can select the For transfers keep existing DNSSEC records option to transfer in the domain(s) in your order with the DNSSEC records that are currently active with the losing registrar.

4: Submit the additional transfer information by selecting a preferred FOA contact and whether to act as designated agent for the domain transfers in your order. Once selected, click confirm to go to the order summary page and complete your order

Important

Designated agent

5: Submit the authcode(s) for domains that are transferred in your order and click the reload button

6: The summary will detail the total costs of the creates/transfers that will be requested in your order, click Complete order to complete the order

7: An overview alongside with the results of your order will be displayed. In case any of the .shop promo domains failed for creation, a message will be displayed to contact support

8: You've now requested a create/transfer for your domain(s) successfully using our portal. Remember that you can always check pending domain creates/transfers by clicking on the corresponding domain in the order overview. For information on how to check pending creates/transfers through the Domain Dashboard, go to the Check pending creates knowledge base article or the Check pending transfers knowledge base article