Domain status information

Anyone who's used our portal knows them, statuses like 'client transfer prohibited' or even 'server_hold' of 'server transfer prohibited'. But what exactly do all the available statuses mean? Continue reading below and find out!

First off, there are three categories for statuses which can be set by either the reseller, Realtime Register or the managing Registry. Additional there are other statuses that a domain can hold when a domain is pending renewal for example. The various statuses and in depth information can be found below.

Client category
The Client category represents statuses applied by the Reseller (You)
Registrar category
The Registrar category represents statuses applied by the Registrar (Us)
Server category
The Server category represents statuses applied by the managing registry (Our suppliers).
Other domain statuses
Detailed explanation of all possible domain statuses aside from the Client, Registrar and Server statuses

The client category

All statuses in the client category can be activated/deactivated by the Reseller. Want to remove client statuses? Login to your account and update the domain to the desired status. For instructions on updating domains, go to the Update domain(s) kowledge base article

CLIENT_TRANSFER_PROHIBITED Once active, Client transfer prohibited means that the domain on which the status is set cannot be transferred.
CLIENT_RENEW_PROHIBITED Once active, Client renew prohibited means that the domain on which the status is set cannot be renewed.
CLIENT_UPDATE_PROHIBITED Once active, client update prohibited means that the domain on which the status is set cannot be updated.
CLIENT_DELETE_PROHIBITED Once active, client delete prohibited prevents domains from being deleted.
CLIENT_HOLD Once active, client hold prevents the domain from resolving.

The registrar category

All statuses in the registrar category can be activated/deactivated by Realtime Register employees. Keep in mind that we do not apply any of the registrar statuses for no good reason. Usually, registrar statuses on your domains are related to abuse. Want to remove registrar statuses? Contact support and check why we've activated one of the statuses below and if we're able to remove it.

REGISTRAR_TRANSFER_PROHIBITED Once active, registrar transfer prohibited means that the domain on which the status is set cannot be transferred.
REGISTRAR_RENEW_PROHIBITED Once active, registrar renew prohibited means that the domain on which the status is set cannot be renewed.
REGISTRAR_UPDATE_PROHIBITED Once active, registrar update prohibited means that the domain on which the status is set cannot be updated.
REGISTRAR_DELETE_PROHIBITED Once active, registrar delete prohibited prevents domains from being deleted.
REGISTRAR_HOLD Once active, registrar hold prevents the domain from resolving.

The server category

All statuses in the server category care set by the managing registry for the domain on which the lock is active. Registries do not apply these locks for no reason and in many cases is also related to abuse. There is one big side note though; registries who activate these statuses do not provide pollers in which they inform our system that a server status has been removed. If you run into any server statuses and are unaware of the reason why the status is active, contact support. In many cases, the status has already been removed by the registry and with a sync from support, the status can be removed.

SERVER_TRANSFER_PROHIBITED Once active, server transfer prohibited means that the domain on which the status is set cannot be transferred.
SERVER_UPDATE_PROHIBITED Once active, server update prohibited means that the domain on which the status is set cannot be updated.
SERVER_RENEW_PROHIBITED Once active, server renew prohibited means that the domain on which the status is set cannot be renewed.
SERVER_DELETE_PROHIBITED Once active, server delete prohibited prevents domains from being deleted.
SERVER_HOLD Once active, server hold prevents the domain from resolving.


Other domain statuses

Aside from the Client, Registrar and server statuses, domains can hold various other statuses as well providing an indication on which part of the lifecycle a domain is in or if nameservers are connected to a domain for example. These statuses will be displayed on the domain detail page. An example image below shows you what the statuses look like. We'll explain the different domain statuses one by one.

Ok status
Indicates the domain status is ok and the domain resolves.
Inactive status
Indicates no namservers are connected to the domain.
Pending transfer status
Indicates a domain transfer is pending.
Pending renew status
Indicates a domain renewal is pending.
Pending update status
Indicates a domain update is pending.
Pending delete status
Indicates the domain has passed the expirydate.
Redemption period
Indicates a domain is in the redemption period and requires a restore to start resolving again.
Pending validation status
Indicates the domain is waiting for registrant contact validation to be completed.
Expired status
Indicates the domain has passed the expirydate but can still be renewed.
Irtpc transfer prohibited status
Indicates the domain is IRTPC transfer locked. If the managin registry allows it, you can remove this status with a domain update.

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