Customize your branded web templates
The fifth step is to customize the branded web templates. Customizing the branded web templates our system shows to your customers to manage their domains. If your brand is not recognized in the branded web pages our systems shows your customers when managing their domains, your customers might deem the web pages to manage their domains untrustworthy and cause them to not take action if they wish to make changes to their contact details for example. Do keep in mind the instructions below are meant to explain how you can manage your brand and not a mandatory requirement on how to set them up.
Login to the Domain Manager and go to Account details > Branding
The web templates have the same kind of composition as the e-mail templates; they consist of a header, body and footer. All of these parts can contain variables to show your brand information. The complete list of variables to use with the web templates is located at the documentation section. Most web pages that are linked to from the e-mails, have a mandatory text in English, because of the ICANN requisitions. However, we have provided an option to put explanatory text below the standard text.
| Web template header/footer |
Web template general/requests for response |
Customize web template header/footer
Take note: customization of the header and footer apply to all branded web templates. In other words, this is the header and footer that will be used for all of your branded web pages and defines the overall styling of your web templates. To preview a custom header/footer, open any of the web templates once the custom HTML has been added and saved.
- Click the brand you wish to update the web template header/footer for
- Click 'header' or 'footer' to open the template.
- To update your web template header/footer template (it depends which one you've opened), add information to the HTML version of the web template footer/header, then click 'Update preview' to show your changes in the preview on the right side of the page.
- Click 'Update template' to confirm the changes
- A green bar indicates the web template has been updated successfully.
- You've now successfully updated the header/footer webtemplate.
Customize General/requests for response web templates
Take note: It's advised to add explanatory texts in your own language to the branded web templates that contain default mandatory text required by ICANN. Make sure you check and if necessary add additional information to all of the general and requests for response web templates available. All of the web templates can contain variables to personalize the content of the web templates and add your company's brand information. The complete list of variables to use with the web templates is located at the documentation section.
Below we'll provide two instructions to update both web templates with and without ICANN mandatory text in them.
Take note: Our advice, again, is to leave the default text as is and add additional information for both types of templates with and without ICANN mandatory texts in them. In case you wish to fully customize web templates where possible, that's fine as well.
Web templates with ICANN mandatory text
When you open a what looks like an empty web template, you'll notice that in the preview, text can be found. This is the ICANN mandatory text that we're obliged to show to registrants on certain web pages we show to registrants considering their domains. The Contact validation web template is a good example of a web template containing content we're required to show to registrants by ICANN. Of course, all web templates with ICANN mandatory texts in them behave like the example below.
- Click the brand you wish to update a web template with ICANN mandatory text in it for
- Click the Outgoing transfer approval web template in the requests for response list.
- You'll notice that there is no text available in the HTML version of the template the preview shows what the template looks like
- To inform your customers, you can add explanatory text to the web template. To do so, add text in the HTML field and click the 'Update preview' button to review your changes
- Click 'Update template' to confirm the changes
- A green bar indicates the web template has been updated successfully.
- You've now successfully added explanatory text in addition to ICANN mandatory text of the Outgoing transfer approval web template.
Web templates without ICANN mandatory text
The web templates without ICANN-mandatory text are a little more straight forward. In these templates, by default, variables are used. The complete list of variables to use with the web templates is located at the documentation section. Our advice, again, is to leave the default text as is and add additional information. In case you wish to fully customize the web pages, that's fine as well. The thank you page web template is a good example of a web template without mandatory texts.
- Click the brand you wish to update a web template without ICANN mandatory text in it for
- Click the Thank you page web template
- You'll notice that there is a pre-defined text available in the web template.
- To change the predefined text, add text to the HTML version and click 'Update preview' to review the changes made in the preview
- Once your satisfied with your changes, click 'Update template' to update the template
- A green bar indicates the web template has been updated successfully.
- You've now successfully updated the Thank you page web template without any ICANN mandatory texts in it.