Customize the clearance domain registrant email
Login to the portal and go to Account > Branding
ℹ️ Note
The clearance domain registrant email is sent to registrants when a registry requires the registrant to acknowledge and accept the registry’s terms of service before completing a domain registration. Currently this template is only used for .CN, .ES, and .NO domains. The base template is empty and must be customized per registry if explanatory text is required.
The clearance domain registrant email is sent to registrants when a registry requires the registrant to acknowledge and accept the registry’s terms of service before completing a domain registration. Currently this template is only used for .CN, .ES, and .NO domains. The base template is empty and must be customized per registry if explanatory text is required.
To customize the clearance domain registrant email through the portal, follow the steps below.
⚠️ Important
None of the default text in this email can be changed. Registry policies require registrants to receive a fixed set of information in the clearance domain registrant email.
Advice on email content
Since the default content cannot be modified, it is recommended to add explanatory text alongside the default text provided by our branding system. In this explanatory text, describe why the clearance domain registrant email is sent to the registrant. The explanatory text may differ from the language configured in the brand settings.
None of the default text in this email can be changed. Registry policies require registrants to receive a fixed set of information in the clearance domain registrant email.
Advice on email content
Since the default content cannot be modified, it is recommended to add explanatory text alongside the default text provided by our branding system. In this explanatory text, describe why the clearance domain registrant email is sent to the registrant. The explanatory text may differ from the language configured in the brand settings.
- 1
- Select the brand you wish to make changes for and open the clearance domain registrant email template by clicking on the edit button.
- 2
- On the clearance domain registrant email template detail page, select the registry for which you want to preview or customize the template. You will then be directed to the relevant template customization page.
⚠️ Important
There is no base template in use for this email template. When custom text or HTML is added, all registry template versions will be updated with the same custom content.
There is no base template in use for this email template. When custom text or HTML is added, all registry template versions will be updated with the same custom content.
⚠️ Important
The emails are available as both text-only and HTML email. If you want recipients to receive text-only email, keep the HTML version empty. If you want to communicate using HTML email, complete both the text version and the HTML version.
The emails are available as both text-only and HTML email. If you want recipients to receive text-only email, keep the HTML version empty. If you want to communicate using HTML email, complete both the text version and the HTML version.
- 3
- The default content of the clearance domain registrant email cannot be modified. Add explanatory text alongside the default text provided by our branding system explaining why the registrant receives this email.
- 4
- The update preview button allows you to preview the submitted changes to the clearance domain registrant email template on the right side of the screen.
- 5
- To add an image to the clearance domain registrant email, see the ➤ Add images to email templates KB-article.
- 6
- Once you have made all required changes, click update template to save the clearance domain registrant email template. A confirmation message will be displayed when the update has completed.
- 7
- You have now successfully customized the clearance domain registrant email.