Customize the update domain approval (new) email
Login to the portal and go to Account > Branding
ℹ️ Note
The update domain approval (new) email is sent to the gaining registrant when a domain update results in a material change to the registrant contact details of a domain. The email contains a link to the update domain approval (new) page where the gaining registrant can approve the domain update.
The update domain approval (new) email is sent to the gaining registrant when a domain update results in a material change to the registrant contact details of a domain. The email contains a link to the update domain approval (new) page where the gaining registrant can approve the domain update.
To customize the update domain approval (new) email through the portal, follow the steps below.
⚠️ Important
None of the default text in this email can be modified. Registry policies require registrants to receive a fixed set of information in the update domain approval (new) email.
Advice on email content
Since the default content cannot be modified, it is recommended to add explanatory text alongside the default text provided by our branding system. In the explanatory text, explain why the update domain approval (new) email is sent to the gaining registrant. The explanatory text may differ from the language configured in the brand settings.
None of the default text in this email can be modified. Registry policies require registrants to receive a fixed set of information in the update domain approval (new) email.
Advice on email content
Since the default content cannot be modified, it is recommended to add explanatory text alongside the default text provided by our branding system. In the explanatory text, explain why the update domain approval (new) email is sent to the gaining registrant. The explanatory text may differ from the language configured in the brand settings.
- 1
- Select the brand you want to update and open the update domain approval (new) email template by clicking the edit button.
- 2
- On the update domain approval (new) email template detail page, you can apply the required customizations.
⚠️ Important
The emails are available as both text-only and HTML email. If you want recipients to receive text-only email, keep the HTML version empty. If you want to communicate using HTML email, complete both the text version and the HTML version.
The emails are available as both text-only and HTML email. If you want recipients to receive text-only email, keep the HTML version empty. If you want to communicate using HTML email, complete both the text version and the HTML version.
- 3
- The default content of the update domain approval (new) email cannot be modified. Add explanatory text alongside the default text provided by our branding system explaining why the gaining registrant receives the update domain approval (new) email.
- 4
- The update preview button allows you to preview the submitted changes to the update domain approval (new) email template on the right side of the screen.
- 5
- To add an image to the update domain approval (new) email, see the ➤ Add images to email templates KB-article.
- 6
- Once you have made all required changes, click update template to save the update domain approval (new) email template. A confirmation message will be displayed when the update has completed.
- 7
- You have now successfully customized the update domain approval (new) email.