Customize the update contact approval (current) email
Login to the portal and go to Account > Branding
The update contact approval (current) email is sent to the current registrant whenever a material change is requested for the registrant contact of a domain. The update contact approval (current) email contains a link that links to the update contact approval (current) web page on which the losing registrant can approve the contact update.
For instructions on customizing the update contact approval (current) email through our portal, follow the steps below;
Important
Customizing full text restricted
You'll notice that none of the default text in the email can be changed. We're required by registry policies to provide registrants with a fixed set of information in the update contact approval (current) email.
Advice on email content
Since no customization to the default texts is possible, add an explanatory text in addition to the default texts provided by our branding system. In the explanatory text, provide information about why the update contact approval (current) email is received by the losing registrant. The explanatory text may differ to the language set in the brand settings.
Important
The emails are available as both text-only and HTML email.
If you want to have your registrants informed with text-only email, you will have to keep the HTML version empty. However, if you want to communicate with HTML emails, please fill both the text version content as well as the HTML version.
