Customize the update contact approval (current) email
Login to the portal and go to Account > Branding
ℹ️ Note
The update contact approval (current) email is sent to the current registrant when a material change to the registrant contact of a domain is requested. The email contains a link to the update contact approval (current) page where the current registrant can approve the contact update.
The update contact approval (current) email is sent to the current registrant when a material change to the registrant contact of a domain is requested. The email contains a link to the update contact approval (current) page where the current registrant can approve the contact update.
To customize the update contact approval (current) email through the portal, follow the steps below.
⚠️ Important
None of the default text in this email can be modified. Registry policies require registrants to receive a fixed set of information in the update contact approval (current) email.
Advice on email content
Since the default content cannot be modified, it is recommended to add explanatory text alongside the default text provided by our branding system. In the explanatory text, provide information explaining why the update contact approval (current) email is sent to the losing registrant. The explanatory text may differ from the language configured in the brand settings.
None of the default text in this email can be modified. Registry policies require registrants to receive a fixed set of information in the update contact approval (current) email.
Advice on email content
Since the default content cannot be modified, it is recommended to add explanatory text alongside the default text provided by our branding system. In the explanatory text, provide information explaining why the update contact approval (current) email is sent to the losing registrant. The explanatory text may differ from the language configured in the brand settings.
- 1
- Select the brand you want to update and open the update contact approval (current) email template by clicking the edit button.
- 2
- On the update contact approval (current) email template detail page, you can apply the required customizations.
⚠️ Important
The emails are available as both text-only and HTML email. If you want your recipients to receive text-only email, keep the HTML version empty. If you want to communicate using HTML email, fill in both the text version and the HTML version.
The emails are available as both text-only and HTML email. If you want your recipients to receive text-only email, keep the HTML version empty. If you want to communicate using HTML email, fill in both the text version and the HTML version.
- 3
- The default content of the update contact approval (current) email cannot be modified. Add explanatory text alongside the default text provided by our branding system describing why the losing registrant receives the update contact approval (current) email.
- 4
- The update preview button allows you to preview the submitted changes to the update contact approval (current) email template on the right side of the screen.
- 5
- To add an image to the update contact approval (current) email, see the ➤ Add images to email templates KB-article.
- 6
- Once you have made all required changes, click update template to save the update contact approval (current) email template. A confirmation message will be displayed when the update has completed.
- 7
- You have now successfully customized the update contact approval (current) email.