Customize the outgoing transfer privacy protect contact reminder email

Login to the portal and go to Account > Branding

ℹ️ Note
The outgoing transfer privacy protect contact reminder email is sent when a domain using the Realtime Register Privacy Protect proxy contact is transferred to another registrar. The purpose of this email is to inform the registrant that the Privacy Protect proxy contact information needs to be removed.

To customize the outgoing transfer privacy protect contact reminder email through the portal, follow the steps below.

⚠️ Important
It is recommended to leave most of the default content unchanged. Preferably add explanatory text alongside the default text provided by our branding system. In the explanatory text, provide information describing why the outgoing transfer privacy protect contact reminder email is sent to the registrant.
1
Select the brand you want to update and open the outgoing transfer privacy protect contact reminder email template by clicking the edit button.

2
On the outgoing transfer privacy protect contact reminder email template detail page, you can apply the required customizations.
⚠️ Important
The emails are available as both text-only and HTML email. If you want your registrants to receive text-only email, keep the HTML version empty. If you want to communicate using HTML email, fill in both the text version and the HTML version.

3
Add explanatory text alongside the default text provided by our branding system describing why the outgoing transfer privacy protect contact reminder email is sent to the registrant.

4
The update preview button allows you to preview the submitted changes to the outgoing transfer privacy protect contact reminder email template on the right side of the screen.

5
To add an image to the outgoing transfer privacy protect contact reminder email, see the ➤ Add images to email templates KB-article.
6
Once you have made all required changes, click update template to save the outgoing transfer privacy protect contact reminder email template. A confirmation message will be displayed when the update has completed.

7
You have now successfully customized the outgoing transfer privacy protect contact reminder email.

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