Customize the email header
Login to the portal and go to Account > Branding
The email header can be fully customized to fit a company's brand. The header is displayed in every branded email that is sent by our branding system.
For instructions on customizing the brand email header through our portal, follow the steps below;
1
Select the brand you wish to make changes for and open the email header template by clicking on the edit button
2
On the email header template detail page, you can apply customization as required
Important
The emails are available as both text-only and HTML email.
If you want to have your registrants informed with text-only email, you will have to keep the HTML version empty. However, if you want to communicate with HTML emails, please fill both the text version content as well as the HTML version.
3
Add the brand header information and internal CSS styling for emails that will be sent by Realtime Register on your behalf.
4
The update preview button allows you to preview the submitted changes to the email header template on the right side of the screen
5
To add an image to the header, go to the Add images to email templates knowledge base article
6
Once you've made all the necessary changes, click update template to update the email header template. A message indicating the update has been completed will be displayed
7
You've now successfully customized the email header