Update brand contact details

To update branding contact details in your Realtime Register account, follow the instructions below.

Important

If you have multiple brands in your account, you'll need to select the brand you wish to update from a list of all your brands. If you only have one brand active in your account, the default brand is displayed without any option to select other brands.

1: Click Update on the brand detail page

2: Submit the changes you wish to make to the brand's contact details and click Update branding when you're done. Please note that only the fields with an asterisk (*) are required fields. However, we advise providing as much information as possible in the brand contact details.

Important

SPF requirtements

If you're confronted with an SPF-record error during the confirmation of a brand update, please make sure your brand email domain has our SPF record setup correctly. For instructions on checking your domain's SPF record and adding the correct SPF-record to your domain's DNS settings, please go to the Brand domain SPF and DKIM configuration knowledge base article.

Locale	Select the brand display language

Hide optional terms	Select whether to display optional terms for contacts under this brand

Organization	Provide the brand organization name

Street name(s) and number(s)	Provide the brand street name(s) and number(s)

Postal code	Provide the brand postal code

City	Provide the brand city name

State	Provide the brand state name

Country	Provide the brand country

Email address	Provide the brand email address ( Make sure to provide an email address that your customers can reach you on, or at least is recognizable to your customers!)

Phone number	Provide the brand phone number

Fax number	Provide the brand fax number

Website	Provide the brand website address

Abuse contact	provide a brand abuse contact

3: Either a message indicating the update has been completed will be displayed, or a message indicating approval for the brand update is required, which has been sent to the (new) brand email address

4: Once the approval for the brand update has been provided through email if necessary, you've successfully updated a brand in your Realtime Register account