Account details

The Account Details section shows your company information, allows you to update contact information, and provides access to your signed Realtime Register contract(s). Some fields can only be updated by our support team. Make sure the account details contain accurate contact information so we can always get in touch with you if required.

An adjustable brand is available to communicate your (customer's) company information to your/their clients and the public. The contact information in the account details is not publicly available. For a detailed description on branding your Realtime Register account, See the ➤ Branding KB-article. Instructions on updating your account details and locating signed contracts can be found below.

📘 Update company details & company name

📘 View signed contracts

📘 Update company details & company name

1: Click Update to edit your account details.

2: Submit the changes you want to make and click Update details to confirm.

3: A message confirms your account details were updated successfully. If you only needed to update adjustable account details, you are done. If you need to change your company name and/or VAT number, continue to the next step.

4: To update your company name and/or VAT number, Realtime Register must validate your new company information. Send an email to support@realtimeregister.com including your business registration certificate (e.g. Dutch KVK excerpt or foreign equivalent) and a copy of the ID of a person authorized to sign according to that certificate.

5: Our support staff will process your request via email. Follow their instructions to finalize updating your company name and VAT number.

📘 View signed contracts

1: Click Contracts to open the contracts overview page. If any contracts still require signatures, they appear in the Contracts to sign tile.

2: Click any signed contract to open a pop-up showing the full contract and its terms and conditions.