Requests

Log in to the portal and go to SSL certificates > Requests

The request overview displays all pending certificate requests in your Realtime Register account.

1
Click a request to open the certificate request you want to review. Below is an example of a request that requires attention and a request that is suspended while waiting for the CA after validation.
Suspended

⚠️ Important: Requests with the status Suspended have already been validated using the applicable validation method and are waiting for the Certificate Authority (CA) to issue the certificate.

Requires attention

⚠️ Important: Requests with the status Requires attention require additional information or validation before the CA can issue the certificate.

2
For a detailed description on handling requests that require attention ➤ Requests that require attention KB-article.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.