To check the incoming transfer status of any given domain, follow the procedure below.
To review the transfer status of any given domain for which a transfer was started through your account with Realtime Register, go to Domains > Transfers. Lookup the domain by filtering for the specific domain you're looking for.
- Click the book icon to review the transfer status
- In general you will see two different statuses on the transfer history page, we'll go through them one by one.
Status: Pending FOA
The pending FOA status shows as detailed in the image below.
The status "Pending FOA" means that contact validation on the used registrant contact you've submitted in the transfer has not completed yet. This means that the registrant email address has not confirmed the contact validation email. Instruct the registrant to accept the validation email. In order to resend the contact validation email, check the Cancel/resend pending update or validation processes Knowledge base article.
Take note: Some registries also require Admin, Billing and Tech-contacts to be validated through email prior to transfers being requested with the managing registry.
The status pending shows as shown on the image below.
When a transfer was successfully requested with the registry and is pending, the log will give output on the current status. The most common message is "Transfer is pending at registry. Please contact the current registrar for more information". This effectively means that we have no further information on the transfer status, the current registrar has.
To give an example, this status message shows once a .com domain has been successfully requested for a transfer with Verisign. The registrant has to acknowledge the transfer through email. The current registrar is aware to which email address the transfer email has been sent, hence the "Please contact the current registrar for more information" status message.