Contacts

Login the Domain Manager and go to Contacts

This page shows you the contact handles in your account and allows you to manage and edit your various contact handles by either clicking directly on the desired contact handle or by performing a search.

Instructions
Update contact details
Actions menu

Instructions

  • Specify a contact handle and click 'search' to search for a contact handle, this will conduct a search over the complete contact database for your account. In case you do not know the handle name, you can use the filters to search based on a registrant emailaddress for example
  • Create a new contact handle by clicking by clicking 'Add contact'

Update contact details

Take note: Most ccTLD registries do not accept contact updates. If you run into errors that notify you of a registry not allowing an update, create a new contact and update the domain that needs changes to the newly created contact handle.

  • Open the contact you need to make changes to and click on Update to edit the currently selected contact handle details.
  • Submit the changes and click 'Update contact' to finalize the update.

  • A message indicating the update was successful will be displayed 

  • You've now successfully update a contact

  • The actions menu on the right side of the contact provides the option to update or delete a contact for example. Below is explained what actions are available for existing contacts in the Realtime Register Domain manager

Take note: Most ccTLD registries do not accept contact updates. If you run into errors that notify you of a registry not allowing an update, create a new contact and update the domain that needs changes to the newly created contact handle.

Action menu Description
  • Update: Allows you to update contact information for an existing contact
  • Contact history: Provides an overview for allt he update history of a contact
  • Contact Properties: Provides an overview of all the added contact properties for a contact and the option to add more additional properties to a contact if necessary. For more information on adding additional properties to a contact, check the additional properties knowledge base article.
  • Contact duplicate: Allows to copy of the current contact your viewing including contact validations to a new contact. For more information on duplicating contacts, check the duplicate contacts knowledge base article.
  • Contact split: Allows to split contacts so you can detach a contact handle from a domain. For more information on splitting contacts, check the split contact knowledge base article
  • New contact: Allows to create a new contact based on the contact information from the contact your viewing.
  • Validate: Request contact validation for the contact you're viewing, for more information on requisting contact validation for contacts, check the contact validation knowledge base article.
  • Delete: Allows to delete a contact. Keep in mind that a contact cannot be deleted in case a contact is still connected as Regsitran, Admin, Billing or Tech contact to any given domain in your account.
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